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Go Direct: How to Secure Clients Quickly & Affordably (Pt. 1 of 2)
[Read Part 2]
by Yuwanda Black

The following was adapted from the e-book, The Small Biz Owner's Complete Marketing Kit! Order here.

You've set up your office. Got business cards. Product is beautifully prepared. Placed an ad in the Yellow Pages. All your friends, family and professional contacts know about your new business, what it is, yadda, yadda, yadda.

Opening Day: Silence. The phone is not ringing, the fax machine is silent and you gave up checking email hours ago. Now what?

It's time to do the real work of freelancing / small business ownership — marketing. You can have the best product/service in the world; be the most skilled to offer it; and be the only vendor selling it. However, if no one knows about it, you will never make money off of it.

To get clients to come to you, you have to introduce yourself. Our calling card will be via a direct mail campaign.

It's a Numbers Game

Statistically, most direct mail campaigns produce a 1-3% response rate. Splitting the difference and using 2% as a measure, a mailing of 1,000 would produce 24 possibilities; 3,000 would generate 72 possibilities, and so on.

It’s all about the numbers. The key is to understand them and plan for the results you want. Too many small business owners give up on a marketing idea too soon, without taking into account statistical realities.

Realities of Direct Mail

1. One man's gold is another man's junk: It's most likely (97% to 99% of the time) that your mailer will wind up in the trash. That's just the way it is. Unfortunately, we have to kiss a lot of frogs to get to
the prince (the buyer).

2. Don't sacrifice quality for cost: To ease the pain of your time, money and energy going in the trash, use postcards. These work on two levels: time and cost.

     a) Time: You have nanoseconds to grab a reader's attention (three to five seconds experts estimate). With a postcard, your message is right there, instantly. No envelope to open, clasp to fiddle with, letter opener to find.

     b) Cost: With the advent of the Internet, it has never been cheaper, easier or faster to create a full four-color, professional postcard. Web sites such as vistaprint.com, postcardpower.com, and printingforless.com make it easy to point, click, drag and create.

I've designed postcards in as little as 20 minutes from start to finish. And, you can have them delivered right to your home or business. Affix postage and labels and get them out the door. There are even places that will do your complete mailing for you — design, create copy, address and mail. It just doesn't get any easier than this.

3. Repeat, repeat, repeat: A prospect has to see your message 7 to 28 times before they will act. Sending a mailing on a schedule, eg, every week, month, quarter, etc. will constantly keep your name in front of your prospect. That way, when they need the product/service you offer, you will be the first one they think of.

4. Say cheese: Experts disagree on this point, but I advise using a photo. In this remote, digital age, it's hard to really connect with customers. Your photograph puts a human being behind the message. Note: Make it a professional shot, not cheesy or sleazy (unless that's your — ahem — market).

For example, it's easier to imagine doing business with Suzie than XYZ Medical Transcription. You speak to, make requests and hear the voice of "Suzie," not "XYZ Medical Transcription."

5. Spread the Word: New Items in Stock; Christmas Deals; Look for us in XYZ Magazine this Month, etc. Keep your prospects in the loop via regular contact. This lends a personal touch to your business. Keep them thinking, "Oh, look what Suzie is up to this week/month. Great!"

If you follow these guidelines, no matter what mailer you use (postcards, brochure, catalog, sales letter, etc.), you will start to build a customer base. Service them well and watch your business grow.

Part 2: The exact steps necessary to put together a direct-mail campaign.

Note: The Small Biz Complete Marketing Kit! outlines seven free and low-cost advertising methods to automate your marketing program. Order here.

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The Small Biz Owner's Complete Marketing Kit! a complete "how-to, shoe string" marketing guide for entrepreneurs - specifically geared for those who are serious about growing their small business and want to get a handle on marketing - now! It will show you how to increase sales, generate leads, and save time & money. A must-have if you are truly serious about growing your business.

May be reprinted with inclusion of the following: ©2000-2050, Yuwanda Black. InkwellEditorial.com THE business information portal for and about the editorial and creative industries. First-hand freelance success stories, resume tips, advice on the business of freelancing, and more! Download freelance, work-from-home e-books at http://www.InkwellEditorial.com/bizguides.html.

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