Many writers wish to live the life of
Thoreau or Whitman; a reclusive
existence with the mountains and valleys
as neighbors. The only difference is
that we wish to also have our Internet
connection, telephone and fax machines
by our sides. And, we want to get paid
for it.
The life of seclusion and
existence outside of the hustle and
bustle of society promises writers a
life of relaxed creativity, but it also
offers challenges. Your self-discipline,
resolve and dedication will obviously be
challenged. However, the greatest
challenge will be to find a demand for
your work in the small communities in
your area.
I work in ultra-rural West Virginia, and
the closest single-traffic light town is
nearly an hour drive. When I first moved
to the area two year ago, I was worried
about the local market. Although I
consider myself a writer, I also have
experience in graphic design, web
design, and marketing. The closest town,
Glenville, has three hardware stores,
two grocery stores, two drug stores and
five restaurants. Obviously, the
competition for these businesses is not
intense. Many other businesses in the
area have a complete corner on the
market: one Internet supplier, one
bookstore, one craft store, and one
laundromat.
My first year in business, I dismissed
any local market and instead listed my
resume on pertinent Internet sites, and
watched job postings on several sites
and newsletters. I found the competition
for Internet job listings intense, and
although I could underbid the
competition due to the low cost of
living in my area, work came in at an
intermittent and irregular rate. I spent
hours browsing job boards and reading
newsletters with disappointing results.
I began selling items on eBay to
supplement my income. This was not a
successful approach to freelance
writing.
At the end of my first year, I reviewed
my marketing plan, taking into
consideration the competition on line
(heavy), and the competition in my area
(little to none). I also considered the
value of my time spent browsing and
joining job boards, (sometimes over an
hour daily) and the time wasted. I
reworked the plan, applying the time I
was wasting on Internet job boards to
local activities instead. I realized I
was the only business of my kind in the
area. I was missing my "niche." With a
small advertising budget, I could easily
saturate my local area with my
marketing. A little local networking
could seal the impression.
One of the downfalls of living rurally
and working at home is that I rarely go
to (or am seen in) town. I ran into town
once a week for groceries, hardware, and
a trip to the bank and headed back out
of town to rural heaven. Instead, I
began planning a visit to local
establishments during that weekly run,
visiting 3 new establishments each week.
If you want local work, you have to work
the local area. I had pens made with my
business phone and web site listed on
them. I did not use any "pitch;"
instead, I made small talk, chatted
about the weather, the harvest, the
garden, the deer, common acquaintances,
etc. I acted like I had all day to
visit. Then, I would finish by
introducing myself, and almost as an
afterthought, handing them a pen.
No pressure, no pitch, no business suit.
Instead, lots of smiling and eye contact
in my Dockers and a nice shirt. I didn't
present myself as a business - I
presented myself as a nice, interested
person. Smile, chat, shake hands.
Most importantly, ACT LIKE YOU HAVE ALL
DAY. If you are an unfamiliar face -
locals will be curious. They WANT to
know who you are and what your deal is.
If you chat long enough, they WILL ask
you about you. By now, I have met every
business owner in town, but I still do
this once a week, reminding them that my
services are available.
I made colorful T-shirts sporting a
design and my logo for my friends who
worked in town or visited town
regularly. I gave them to the bartenders
at the local bar/restaurant. I gave them
to state road workers who hold the stop
signs. I also gave them business cards
to carry in their purse/wallet in case
someone commented on their T-shirts, and
coached them on what to say about my
business. (Desktop Publishing is an
unfamiliar term to the typical rural
West Virginian-- they've heard it, but
they aren't sure what it entails.
Likewise, if I call myself a copywriter,
they expect me to whip out a book I have
written.) Make sure your services and
abilities are explained in a way that
even a layman understands what you do.
Many rural residents are not familiar
with the computer terms, writing jargon,
or really know what a “consultant”
does.
Next, I took out a 2 column by 2 inch ad
in the local paper for thirteen weeks.
When I took out my ad in the paper, I
chatted with the editor's secretary and
learned his regular lunch/visiting/dog
walking schedule. (A benefit to chatting
and bonding in a small town.) To him, it
seemed we just "bumped into each other"
more often. I asked to sit with him,
walked with him, asked him about his
dog, paper, sons, life. I carried dog
bones in my purse and ALWAYS commented
on his most recent editorial. As a
polite person, it was only natural he
would ask me about my life/business when
he finished reporting on his.
I wrote my own press release about my
business, and the next time I bumped
into him at the Dairy Stand, I bought
him an ice cream and gave my release to
him. I wrote two and a half pages,
thinking he would cut the article - he
ran it in its entirety. As a thank-you,
I sent him a T-shirt. He loves it and
wears it often - to meetings, events,
etc.
I also placed an ad in the local
“Trader’s Guide,” the local classifieds
paper which runs ads for non-business
residents for no charge. As a business,
I paid a small fee, but since the paper
covered 8 counties in the area, it was
worth every penny.
I had let them see my face, see my
advertisements, and had chatted with
them all. I then began giving them my
time. I began writing a small column for
the local paper. Once a month, I wrote a
small press release on advertising
trends, Internet etiquette, local web
sites, etc. to run at no charge to the
paper provided the closing paragraph
listed my credentials and business. The
local editor was tickled at my offer to
write a column for free, pleased to have
new information to help fill his small
town paper. I volunteered my services to
the local arts guild, teaching crafters
and artists how to put their wares on
the Internet. Their successes became my
successes, as the work creating the site
was ours together. I served chili in the
chili cook-off, participated in the
clean our streams program. I got a
library card and visited the library
weekly, signing out books. Many of which
I never read.
People then began to nod when I
introduced myself and my business,
having seen the logo or my name in the
paper or on a t-shirt or having heard my
name mentioned by someone they knew.
These things made me appear more
"legitimate" to the locals, and the
phone began to ring more often, but
didn't ring off the hook.
Then, (and this is the biggie) I joined
the local historic landmarks commission,
arts and heritage council, and the
economic development association. (We
have no chamber of commerce.) I
discovered that my local government and
our local organizations had several web,
marketing, writing, promotional projects
that were either grant or state funded,
but did not have the staff or knowledge
needed to conquer these tasks.
Almost immediately, I was overwhelmed
with work from local organizations and
government endeavors. One of my first
contracts was for $12,000. When the work
for the organizations began to
circulate, more calls from local
businesses started coming. By the time
my thirteen weeks in the local paper
ended, I had no further need to
advertise regularly in the newspaper.
However, I do run an ad once a month to
keep on the editor's good side.
In thirteen weeks of my second year, I
acquired more work than I did in my
entire first year. My local work,
combined with the few Internet clients I
had already established, has been
scheduled to keep me busy for the next
year. The local work was much more
enjoyable and pertinent to my own life,
and I found my local clients paid in a
more timely manner than my Internet
clients.
During that second year, I spent very
little on advertising; less than I spend
joining resume services and job services
on the Internet. I spent my time meeting
people instead of browsing Internet job
boards and reading job-listing
newsletters. I learned about my
community, local organizations, and made
many friends along the way. Many of them
are clients, some are not, but they are
all friends, and are still all potential
clients.
Total money in
marketing/networking efforts:
Newspaper advertisements: $150.00
Twelve T-shirts (shirts, iron on paper,
ink): $50.00
300 pens with business info: $42.00
Gas to town once a week for 13 weeks:
$130.00
TOTAL: $372.00
Total time in
marketing/networking efforts:
Ad design: 8 hours
T-shirt design and ironing: 8 hours
Press releases: 12
Volunteering: 22
Organization Meetings: 18
TOTAL: 68 hours
For a relatively small amount of money
and time, within 13 weeks, I had
established myself as a valuable
resource to my community, instead of
just another new business. When people
discuss writing/marketing/web projects
in town now, my name and my business
almost immediately come to their mind.
My monthly article in the newspaper has
established me as a “specialist” of some
kind, although I have to formal Internet
or computer training. Yet, because my
experience is much greater than many in
my rural area, my knowledge is
considered valuable.
Not all my incoming work entails
copywriting. I have had to realize and
meet the needs of my community by
expanding my services to web design,
training and teaching, layout and
graphic direction and creation. I had to
learn about my community’s needs while
my community got to know me and the
services I offer.
To have the local community serve your
business, you have to serve your local
community. Prove to them that you are a
resource, not just a person providing a
service. You can't be a stranger, and
you can't do it from your desk chair. It
takes more time than money, and more
networking than work. So get up, and get
out there.
About The Author:
Lisa
Hayes-Minney is a reporter for a small town newspaper in central West
Virginia. The Calhoun Chronicle (www.calhounchronicle.com)
is distributed weekly.
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